First issue is that the layout of the import file isn't provided but if you ask the help desk they will give you the functional specification for the program which includes the file layout.
Next issue is that the program requires the NameNo of the client record in Inprotech, which is the internal unique identifier of the record in the Names database. The only place that this is visible is by going into the details of each name record and using the Systems Details menu item to visually read the number, clearly a time consuming task when you are looking to load items for hundreds, if not thousands, of customers.
The way to get around this is to use Excel:
- Load the old system's account code for the customer against the name record using the account code field (or Search Key 2 as per a previous article).
- Use SQL to extract a table that has the account code and the name number as the two columns.
- In Excel, use the VLOOKUP function against the two columns (they will have to be sorted in account code sequence) to get the name number for the account code so that it can be used to import the item.
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